RED PANDA

You can purchase on our website using a credit card, Paypal, Amazon Pay, Apple Pay, AfterPay and Google Pay.

You can choose these payment methods at checkout.

No our prices are GST exclusive, this is because we ship globally and every region has different expectations on taxes; so our system looks at the delivery address and then builds the appropriate tax (if any) for that region. As such we can’t include GST into our prices, secondly in Australia our coffees and teas are GST free – due to all of this our pricing is exclusive of GST.

You will be charged in the local currency.

For foreign credit cards, or debit facilities, your bank will apply the corresponding conversion rate.

Unfortunately due to the nature of the items, all sales are final.

We currently ship both domestically in Australia, and internationally.

We partner primarily with AusPost for all deliveries.

We try and standardise shipping rates, and automatically add to the order, this is a standard service normally via the postal network, please ensure you leave enough time for the parcel to reach its destination. 

• Sala Caffé Co ships internationally to select countries.
• International shipping times vary depending on the destination and may take 7-21 business days.
• Please be aware that international shipments may be subject to local government import duties and taxes. These charges are determined by customs authorities and are beyond our control. Customers are responsible for paying any additional customs fees or taxes that may apply upon the arrival of their order.

Once you've placed your order, it usually takes 24 to 48 hours to process it for delivery.

Standard shipping time will differ based on service required and destination. In Australia, delivery is 2-5 days depending, internationally delivery could take 20 days.

Unfortunately not, we use a specialised 3rd party warehouse solution, and as such we are bound to their security policies, thus to minimise disruptions, loss, etc, all orders need to be shipped.

Yes, as soon as the parcel ships a tracking number will be emailed to you.

Generally speaking the candels weigh 240 grams which is about 0.5 lbs

All candels have an approximate 40 hour burn time.

Yes, each candle  comes in its own jar with a single pure cotton wick. Simply remove the lid and light the candle.